You may return all undamaged items purchased at Marvel-Us Caps & T's within 14 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and will be charged a restocking fee of 15%. No returns will be accepted after 14 days. Ship authorized returns to the following address: 13009 Esplanade St Austin, Texas 78727. For questions regarding our return policy please contact us at 512-422-5101. Orders normally ships in 7 to 10 Business days.
You should expect to receive your refund within 2-3 weeks of giving your package to the return shipper, however, in many cases you may receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (2 to 4 business days), and the time it takes your bank to process our refund request (3 to 7 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are priced-based. The price of any such item can be found on its detail page.